Frequently Asked Questions

Yes - Please see the direct billing accepted under the "Pricing" tab, or click this box.

We require a 24hr cancellation notice to cancel or re-schedule an appointment. If less then the 24hr notice, a cancellation fee of of the appointment cost will be charged. Click here to read further. You can either call or go online to cancel/re-schedule.

PhysioHarder is not contracted with WSBC, so we are unable to provide direct billing services. As a result, you will need to pay for your appointments upfront and submit your receipts to WSBC for reimbursement. Please click here for further details.

PhysioHarder is here to support your recovery. As we're non-contracted with WSBC, you'll need to pay upfront and submit receipts to WSBC for reimbursement. Click here for further details.

Yes - We offer Telehealth Video sessions. Please see the Telehealth Booking options via the booking page. Or click here for further details.

Yes - We proudly offer shockwave therapy using the well researched, Canadian shockwave device from Stortz Medical. For further info on shockwave click here! Please note an initial Physiotherapy appointment is mandatory prior to using shockwave to ensure it is a safe treatment option for you.